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Privacy Policy

PRIVACY NOTICE

Last Modified December 9, 2018

Real Estate Back Ops, LLC (“REBO”) respects the privacy concerns of our customers and we value your trust in our products and services.  This Privacy Notice is meant to help you understand the types of information we collect, how we use this information, and the choices you can make.  By accessing the REBO website where this policy is posted, you accept the terms of this Privacy Notice and any updates that we make.

To help you better understand our policies and practices, we have provided answers to some common questions below.

  1. What does this Privacy Notice cover?
  2. What information do we collect?
  3. Cookies
  4. How do we use the information we collect?
  5. How do we share the information we collect?
  6. How do we keep your information secure?
  7. Children’s Online Privacy.
  8. California Do Not Track Disclosure.
  9. What choices can I make?
  10. How to contact us.
  11. Changes to our Privacy Notice.

 

  1. WHAT DOES THIS PRIVACY NOTICE COVER?

This Privacy Notice applies to the rebackops.com and realestatebackops.com website (the “Site”).

1.1  THIRD PARTY LINKS

Our Site may contain links to third party websites for your convenience.  We are not responsible for the privacy policies and practices of other third parties and any information you submit to a third party is subject to their privacy policy.  Once you leave our Site or are redirected to a third-party website, application, or other online service, we encourage you to read the privacy policy applicable to that third party.

  1. WHAT INFORMATION DO WE COLLECT?

2.1  INFORMATION YOU PROVIDE

We collect personal information when you voluntarily provide it.  “Personal information” is the information that identifies you as an individual.  We collect your personal information when you contact us, sign up for an account, use REBO services, or when you sign up to receive communications from us.

The types of personal information we collect depends on the features of the Site that you use and may include:

Contact Information.

If you choose not to provide us with personal information, you may still access our Site, however you may be unable to use a service or unable to access certain functionalities of the Site.

2.2  INFORMATION COLLECTED AUTOMATICALLY

We collect and use aggregated information which does not personally identify you.  When you visit our Site, we may automatically receive your computer’s internet protocol (IP) address, your operating system and browser type, the web pages you visit on our Site, the address of any referring website, and your geographic location.  This information is used to operate, maintain, and manage our Site and related services.  For example, we may calculate the average number of site visitors who visit a particular webpage on our Site.

2.3  ANALYTICS

We use third party analytics services to understand how our Site is accessed and used to improve our services.  For example, we use Google Analytics which uses cookies and other similar technologies to collect and analyze information about how our Site is used.  You can learn more about [Google Analytics at https://www.google.com/policies/privacy/partners/], and you may choose to opt-out by visiting [https://tools.google.com/dlpage/gaoptout].

  1. COOKIES

 Like many other websites, we and our vendors use cookies and other similar technologies to improve our services and your online experience.  Cookies are small text files sent from a website and stored on your browser while you visit a website.  Cookies, track how you use a website and enable the site to remember your preferences.  Many web browsers are set up to accept cookies automatically, but you may change your cookie preferences through the options available in your web browser.  By choosing not to receive certain cookies you may not be able to take full advantage of certain features of our Site.

  1. HOW WE USE THE INFORMATION WE COLLECT?

4.1  TO PROVIDE AND IMPROVE OUR SERVICES

We use your personal information to provide our services, and facilitate communication between you, REBO and REBO affiliated brokers.  We may also use your information to understand how our customers use our Site in order to improve our services and your experience.

 4.2  TO COMMUNICATE WITH YOU

            We use your personal information to respond to you when you contact us.  We may also use your personal information to communicate with you about REBO products or services, or regarding promotions and marketing that we believe may interest you.  To update your preferences or to opt-out of receiving certain communications, please see section 10 below entitled, What Choices Can I Make?

  1. HOW DO WE SHARE THE INFORMATION WE COLLECT?

5.1  THIRD PARTY SERVICE PROVIDERS

We may share your personal information with third parties to perform services on our behalf such as, providing technical services, processing your payment, providing a service you have requested, or facilitating marketing activities and other promotions. We will not sell or rent your personal information to third parties without your permission.

5.2.1  PAYMENT PROCESSING

We do not currently process any payments on our site but we may do so in the future. If and when that occurs this section will be updated with all proper information.

5.2  SOCIAL MEDIA

Your personal information may be disclosed in connection with your social media activity.  If you connect or otherwise choose to engage with REBO on social media, the social media site may collect your personal information or may share information with us about your use of its services.  Information you choose to share in a social media post may also be disclosed to any third party capable of viewing that post.  Please review the social media site’s privacy policy and privacy settings to control how your personal information is shared.

5.3  INTEREST BASED ADVERTISING

You may visit the Digital Advertising Alliance, Network Advertising Initiative, or the Digital Advertising Association of Canada for more information on interest based advertising and to exercise your choice to opt out of certain ad targeting from participating companies.

5.4  TO COMPLY WITH LEGAL OBLIGATIONS

We may access, preserve, use, or disclose your personal information if we have a good faith belief that the law requires us to do so, or that it is reasonably necessary to detect, prevent, and address security, technical issues, or fraud.

5.5  BUSINESS USE

We may access, preserve, use, or disclose your personal information in order to protect the rights of the business, its property, its employees and others, or to enforce REBO ’s billing or contracts.  In the unlikely event that REBO is involved in a merger, acquisition, sale or other change in ownership, our customers’ personal information may be among the transferred business assets.

  1. HOW DO WE KEEP YOUR INFORMATION SECURE?

The privacy and integrity of your personal information is important to REBO.  While no method of data transmission or storage is 100% secure and we cannot guarantee that our network or systems will never be compromised, we take measures consistent with industry best practices and standards to protect your personal information against loss or unauthorized access.

  1. CHILDREN’S ONLINE PRIVACY

We are committed to protecting children’s privacy and safety on the Internet.  The REBO website is audience site and is not intended for use by children under 13.  Should we become aware that a child under age 13 has provided personally identifiable information, we will take steps to immediately delete it.

  1. YOUR CALIFORNIA RIGHTS

If you are a California resident, California Civil Code Section 1798.83 permits you to make an annual request for information regarding the disclosure of categories of your personal information REBO has shared with third parties for the third parties’ direct marketing purposes.  To make this request, please send an email to [email protected] or write to us at:

 California Privacy Rights

Real Estate Back Ops LLC

941 South Park Lane

Tempe, AZ 85281

Please allow 30 days for REBO to respond to your request.

8.1  DO NOT TRACK DISCLOSURE

Do Not Track is a privacy preference that can be set in a web browser.  At this time we do not respond to Do Not Track browser settings or signals.  For information about Do Not Track, please visit https://allaboutdnt.com/.

  1. WHAT CHOICES CAN I MAKE?

While there may be some instances where we may not be able to delete your information, such as if we are required by law to preserve it, we are committed to providing you with the opportunity to exercise choices about how we collect and use your personal information at any time.

  • To request access to, modify, correct, change or delete your personal information, you may contact REBO directly by email.
  • You may choose to opt-out of receiving certain email communications by following the instructions in the email to unsubscribe.
  1. HOW TO CONTACT US

For questions about our Privacy Notice, to make choices about receiving marketing or promotional communications, or if you have a request to access, correct or delete your personal information, you may contact us by email, telephone or postal mail at:           

            Email: [email protected]

  1. CHANGES TO OUR PRIVACY NOTICE

This Privacy Notice is effective as of December 9, 2018.  From time to time it may become necessary to update or change our Privacy Notice and REBO encourages you to periodically check here for the most current version.  If significant changes are made, REBO will provide you with appropriate notice, which may include conspicuous notice on our Site, or email notification.  Your continued use of our Site constitutes your agreement to this Privacy Notice.