5 Advantages of Working as a Transaction Coordinator with an Outsourced Service

5 Advantages of Working as a Transaction Coordinator with an Outsourced Service

Residential real estate transaction coordinators have typically worked as salaried employees for brokerages. This traditional method of employment made a lot of sense before the digital age, when coordinators were physically shuffling through stacks of transaction documents, scheduling and overseeing signings, and a litany of other tasks that, at the time, required in-person involvement. Now that the large majority of transactions are handled through email, Docusign, Zip Forms, and cloud-based transaction management platforms, the in-person requirements in the job description of transaction coordinators have been rendered obsolete, and coordinators can now handle entire transactions from the comfort of their homes. Coordinator’s jobs have evolved from physical to digital. This begs the question, “Does it make sense that the employment structure has remained stagnant and attached to the conventional method of employment when the job description no longer requires the constraints the conventional method carries?” The simple answer is no, but this employment structure has continued to persist in the industry largely due to a lack of alternatives. REBO, an outsourced transaction coordination service, has bridged this gap between transaction coordination employment structure and efficiency, and provides a superior alternative for both the transaction coordinators, and the brokerages they work with.

THE ADVANTAGES OF WORKING AS A TC WITH AN OUTSOURCED TC SERVICE:

  1. Backup on Every Transaction

Coordinators in traditional employment models are largely left to their own devices after opening escrow for an agent. This means any potential mistakes, blame, or unforeseen hinderances are squarely on that coordinator’s shoulders with no room for reprieve. If a coordinator becomes ill during a transaction, wants to go on vacation, or commits an oversight on a contract resulting in non-compliance, that coordinator is solely responsible. With REBO, multiple coordinators have access to every transaction, allowing for checks and balances, as well as relief in the event a coordinator is unable to continue their work.

  1. Incentive-based Pay

REBO pays their coordinators per transaction. That means no more working longer hours during the busy season for the same meager paycheck. Coordinators with REBO work as little or as much as they want, and receive their pay accordingly.

  1. Benefits

Other outsourced transaction coordination services exist, but generally hire their TCs as independent contractors that don’t receive benefits. REBO similarly hires coordinators as independent contractors, but provides the option for all benefits typically associated with salaried work.

  1. Training Program

REBO has instituted a training program for newer transaction coordinators. No experience? No problem. REBO will provide pre-recorded training videos as well as hands on instruction from seasoned coordinators to train coordinators how to manage transactions, communicate with agents, and stay in compliance.

  1. Well-Defined Role

Many coordinators are often roped in to additional duties by agents that aren’t in their job description. REBO makes it clear up front that a transaction coordinator’s role is to manage the transaction, not to act as an assistant.

 

Transactions have moved on from desert of technology the real estate industry once was. It’s about time the role of the transaction coordinator did as well. Given all the new services and platforms facilitating real estate transactions, there’s no reason a coordinator shouldn’t be reaping additional benefits not provided by conventional coordinator employment structures, and receiving all the relief and training they may need from the comfort of their home.

To learn more about working as a transaction coordinator for REBO, contact us through our website:

 https://rebackops.com/contact-real-estate-back-ops/

 

 

Reasons Not To Hire A Transaction Coordinator

Reasons Not To Hire A Transaction Coordinator

Providing real estate agents with all the tools necessary for them to effectively conduct business is at the forefront of every broker’s docket. Ideally, they can do this while simultaneously reducing legal exposure, lowering expenses, and reducing the risk of agent turnover.

Achieving this perfect balance between functionality and security is difficult when brokers hire transaction coordinators as salaried employees for the following reasons:

Salaried Employees Get Benefits

Having transaction coordinators on payroll can be costly to a brokerages bottom line both in terms of cost/sale and benefits provided to employees.

Legal Exposure

A large number of TCs are unlicensed or have expired licenses.

A growing number of states like California are requiring transaction coordinators to be certified.

The ambiguity and volatility of these laws between states makes them difficult to interpret, and puts the broker at a greater legal risk by continuing the practice of hiring transaction coordinators who aren’t certified.

Agents are Loyal to their Coordinator

Agents often align their loyalty with their in-house transaction coordinator.

If the coordinator is poached by another brokerage, the agent may very well leave with them and vice versa.

If a transaction coordinator retires, this can create an unstable relationship between the agent and the brokerage if the new coordinator assigned to them doesn’t meet their standards, resulting in the agent leaving the brokerage.

Transaction Coordinators Don’t Use the Same Transaction Software

There’s often a difference in opinion among coordinators as to what the best transaction coordination software is.

This can result in the broker subscribing to multiple transaction coordination platforms, which is an unnecessary cost.

Alternatively, the broker could force the coordinators to all use the same platform, which will result in disgruntled employees and raise the likelihood for error by the coordinators who are forced to learn a new software, increasing legal exposure.

No Regulation

Each transaction coordinator has a preferred method of carrying out their tasks.

Some prefer to use DropBox, others use Docusign. Some store their PDFs in a folder on their Desktop, others in Google Docs, etc.

The non-conformity between how each transaction coordinator carries out their coordination responsibilities and how they store their files results in a greater hassle when file or correspondence retrieval becomes necessary, and in extreme cases, loss of files.

REBO CAN HELP

Fortunately, there is a simple solution for all of these issues.

Brokers that sign up with REBO instead of employing transaction coordinators:

  1. Save money
  2. Reduce legal exposure
  3. Reduce risk of agents leaving

Ready to find out more?

To learn how about how REBO can help you today and take advantage of our special offer click below!

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